Trippayer - Book hassle-free interstate travel

Frequently Asked Questions

Can I cancel my booking?
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If I need to cancel my booking, will I pay a fee?
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Can I cancel or change my dates for a non-refundable booking?
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How do I know if my booking was cancelled?
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Where can I find my property's cancellation policy?
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What payment methods are accepted?
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Can I pay with a deposit, or prepayment?
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I’ve been charged. Do I need to do anything?
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Where can I see the payment policy for my booking?
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Why do I need to provide my card details?
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How do I get more information about the room or property's facilities?
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Is it possible to get an extra bed or cot for a child?
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How can I get an invoice?
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I can't find my confirmation email. What should I do?
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Will I pay the full price for my children?
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What is the Booking Assistant?
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Where can I find the Booking Assistant?
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How can the Booking Assistant help me?
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Where does the Booking Assistant get information?
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Can I use the Booking Assistant in my language?
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Is breakfast included in the price?
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What does the price include?
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Are taxes included in the price?
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Do I pay a reservation fee to Tripstar.com?
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Can I use a debit card to complete my reservation?
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Can I make a reservation without a credit card?
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Why do I need to give my credit card details?
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Can I make a reservation for myself using someone else’s credit card?
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What is social engineering?
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How can I avoid social engineering attempts?
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I was recently asked to pay using my gift card over the phone. Is that okay?
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I think I have been the victim of a scam. What should I do?
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